Privacy Policy

 

Overview

Colebrooke Ltd, trading as Vittoria Services, (‘The Company’ ‘We’, ‘Our’) are committed to ensuring that your privacy is protected. This Policy gives the required regulatory guidance on how we collect, store, share and use the personal information you give the company when you use this website.

When used in this Privacy Policy:

‘Personal information’ is defined as any information relating to an identified or identifiable individual. It does not include data where the identity has been removed (anonymous or obfuscated data).

When we collect and use such information we are subject to the General Data Protection Regulation (GDPR), which applies across the European Union and we are responsible as the controller of that personal information for the purposes of those laws.

If you are asked to provide personal information when using this website, it will only be used in the ways described in this Privacy Policy. This website Privacy Policy was last updated on 23 January 2019. Please note that by continuing to access this website you agree to be bound by this Privacy Policy and our Terms of Use.

Personal information we collect about you

We may gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We may also collect information to better understand how visitors use this website and to present timely, relevant information to them.

We may collect the following personal information about you:

  • Name and job title
  • Contact information including email address and telephone number
  • Demographic information, such as postcode, preferences and interests
  • Information from accounts you link to us [e.g. LinkedIn profile]
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and services

Collecting this personal information helps us understand what you are looking for from the company and enabling us to deliver improved products and services.

Specifically, we may use data:

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you
  • To send you promotional mailings or to contact you about products, services, offers and other things we think might be relevant to you
  • To contact you via email, telephone or mail for market research reasons

How and why we use your personal information

Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g:

  • To comply with our legal and regulatory obligations;
  • For our legitimate interests or those of a third party; or
  • Where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

Who we share your personal information with

We may share your personal information with:

  • Other Entities within our Global Group.
  • Third parties we use to help deliver our products and/or services to you,
  • Other third parties we use to help us run our business (e.g. marketing agencies or website hosts);

Transferring your personal information out of the EU

To deliver services to you, it is sometimes necessary for us to share your personal information outside the EU), e.g:

  • With your and our service providers located outside the EU;
  • If you are based outside the EU;
  • Where there is an international dimension to the services we are providing to you.

These transfers are subject to special rules under European and Local data protection law.
If you would like further information please contact our Data Protection Officer (see ‘How to contact us’ below).

Your Rights

You have the following rights in relation to your personal information:

  • Access – The right to request access to your personal data (commonly known as a data subject access request or DSAR). If you have a compelling reason, this enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Rectification– The right to require us to correct any mistakes in your personal information.
  • Erasure – The right to require us to delete or remove personal data where there is no good reason for us continuing to process it – in certain situations.
  • Restriction of processing – The right to require us to restrict processing of your personal information—in certain circumstances (e.g. if you contest the accuracy of the data).
  • Data Portability – The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party – in certain situations.
  • Objection – at any time to your personal information being processed for direct marketing (including profiling); in certain other situations to our continued processing of your personal information (e.g. processing carried out for the purpose of our legitimate interests).
  • Withdraw Consent – The right to withdraw consent where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out prior to you withdrawing your consent.

If you would like to exercise any of these rights, please:

  • Email heyyou@vittoriaservices.com and;
  • Provide us with enough information to identify you (e.g. your full name, address);
  • Provide us with proof of your identity and address (e.g. a copy of your driving licence or passport and a recent utility or credit card bill); and
  • Let us know which right you want to exercise and the information to which your request relates.

How to Contact Us

If you have any questions about this privacy policy, or the information we hold about you, please contact us via email at heyyou@vittoriaservices.com.